Build Your Career with Datasmart

Job Summary:

We are seeking an experienced and highly skilled Senior Audio/Video Technician to join our Home Technology department. As a Senior Technician, you will play a crucial role in providing advanced support and expertise for audio/visual projects. This position requires you to have met all the requirements of Field Technician Level I and II, demonstrating exceptional proficiency and knowledge in the field.

Responsibilities:

– Utilize your extensive knowledge and expertise in audio/video systems to lead and assist technicians in advanced projects.

– Connect High End Home Theaters and other advanced audio equipment with precision and attention to detail.

– Perform advanced network installations to ensure seamless audio/video operations for both wireless and wired networks.

– Provide in-house basic programming support, leveraging your sales and product training in Control4.

– Install and program advanced Home Automation systems.

– Install and configure surveillance system ensuring seamless surveillance integration.

– Display expertise in rack wiring, ensuring meticulous organization and connectivity.

– Read and interpret wire diagrams to facilitate accurate installations and troubleshooting.

– Calibrate TVs and projectors to deliver outstanding visual performance.

– Showcase advanced troubleshooting skills in complex settings, resolving issues efficiently.

– Take ownership of projects, independently executing tasks efficiently.

– Provide supervision and guidance to crew members, ensuring effective collaboration and project execution.

– Mentor and supervise team members, sharing knowledge and guiding them in their work.

– Possess certifications in Savant Level 1 or Control 4 Level 2 or Vantage, including Panelized Lighting, showcasing advanced expertise.

– Conduct training sessions for employees, enhancing their skills and knowledge.

– Program and configure advanced control systems such as Control 4, Savant, Vantage, Lutron, and URC Total Control.

Experience and Skill Requirements:

– A clean driving record.

Physical Demands:

– Ability to lift, carry, push, and/or pull heavy equipment.

– Comfortable with climbing, balancing, kneeling, crouching, and/or crawling as needed.

Travel:

– Required travel to customer homes for service assignments.

Education:

– High school diploma or equivalent.

Schedule:

– Monday to Friday, 7:00 a.m. to 5:00 p.m.

Join our team of experts and utilize your advanced skills to deliver exceptional audio/visual solutions to our valued customers. Apply today and take the next step in your career as a Senior Audio/Video Technician.

Job Summary:

We are seeking an experienced Audio/Video Technician to join our Home Technology department. This position will play a crucial role in providing support and expertise for audio/visual projects.

Responsibilities:

– Utilize your extensive knowledge and expertise in audio/video systems.

– Connect High End Home Theaters and other audio equipment with precision and attention to detail.

– Perform network installations to ensure seamless audio/video operations for both wireless and wired networks.

– Provide in-house basic programming support.

– Install and program Home Automation systems.

– Install and configure surveillance system ensuring seamless surveillance integration.

– Display expertise in rack wiring, ensuring meticulous organization and connectivity.

– Read and interpret wire diagrams to facilitate accurate installations and troubleshooting.

– Calibrate TVs and projectors to deliver outstanding visual performance.

– Showcase troubleshooting skills in complex settings, resolving issues efficiently.

– Take ownership of projects, independently executing tasks efficiently.

Experience and Skill Requirements:

– A clean driving record.

Physical Demands:

– Ability to lift, carry, push, and/or pull heavy equipment.

– Comfortable with climbing, balancing, kneeling, crouching, and/or crawling as needed.

Travel:

– Required travel to customer homes for service assignments.

Education:

– High school diploma or equivalent.

Schedule:

– Monday to Friday, 7:00 a.m. to 5:00 p.m.

Join our team of experts and utilize your advanced skills to deliver exceptional audio/visual solutions to our valued customers. Apply today and take the next step in your career as an Audio/Video Technician.

Job Summary: This position is responsible for billing and collecting customer accounts.  You will also be asked to process payments and handle some customer complaints. To succeed in this role, you will need to be able to remain calm when customers are frustrated.

Responsibilities: 

• Invoicing customer accounts.
• Processing and posting customer credit card, check and ACH payments and A/R adjustments.
• Providing excellent customer service by responding to customer questions regarding their account.
• Contacting customers with delinquent accounts via phone, email and US mail to solicit payment and recording all customer communication.
• Calculation of contract cancellation amount due.
• Auditing monitoring invoices vs. customer billing.
• Work with members of other internal departments such as sales, service, activations, and management to service customers. 

Experience and Skill Requirements:

• Ability to provide great customer service and problem solve customer concerns.
• 2 years prior hands-on billing experience required.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Must be highly proficient in MS Excel to perform VLOOKUP and Pivot tables
• Ability to perform duties with a high degree of accuracy with a strong focus on quality.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.

Education:

Associates degree.

Schedule:

Monday – Friday 8:00 a.m. to 5:00 p.m.

Job Summary: This position is responsible for all activities of the Warehouse. This includes receiving and return of inventory, collecting orders for technicians, basic upkeep of the warehouse area, and maintain, organize, and control inventory as needed. Other tasks include assisting with pulling orders to be issued to the Techs and driving for pickup and delivery as needed. It also includes helping the Fleet Manager with Company vehicles and performing any duties necessary to maintain those vehicles. They are also responsible for the basic upkeep of the Main Office and Showroom buildings and assists with other building issues for the Company as needed.

Responsibilities: 

• Pull tickets/fulfill orders for technician jobs. This includes pulling reports, gathering items for each specific job, and making sure the tech receives everything needed before they leave.
• Receive and check all deliveries of product from vendors. This includes adding all information in the system as needed. Responsible for stocking items once they are accepted and cataloged.
• Handle all returns of products from techs and products that needs to be returned to the vendor for credit. This includes determining if the product can be restocked for use or not and makes sure all items are dealt with accordingly. Ships all returns to vendors for credit.
• Organize and maintain all inventory, including B Stock items.
• Basic upkeep of the Warehouse space.
• Assist with furniture moving, change light bulbs, basic upkeep and safety of all Company buildings (Main Office and Showrooms). Takes out trash and breaks down boxes for recycling.
• Shipps any large items for administrative staff.
• Driving and maintaining Company vehicles.
• Other duties as assigned.

Experience and Skill Requirements:

• Clean driving record and current license.
• General warehouse experience of 6 months to one year preferred.
• Ability to provide great customer service and problem solve customer concerns.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to perform duties with a high degree of accuracy with a strong focus on quality.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.

Education:

High school diploma or equivalent.

Schedule:

Monday – Friday 7:00 a.m. to 5:00 p.m.

Job Summary: This position works as part of the residential construction office process. Experience with purchase orders, blueprints, and basic residential construction administration is preferred for this for this position.

Responsibilities:

• Works as part of our production admin staff to prepare schedules for completion of residential homes.
• Prepares daily schedules based on home completion status and purchase orders.
• Verifies and enters daily job orders for scheduling.
• Verifies floor plans and marking to what the salesperson actually sold.
• Answers builder/customer calls and emails.
• Creates original house records in the system.

Experience and Skill Requirements:

• Preferred two (2) years in the low-voltage or home construction industries.
• Must have the ability to work in a large, diverse group and maintain focus on the task at hand.
• Must be detail oriented and meticulous about accuracy.
• Proficiency with Netsuite and Supply Pro would be extremely helpful.

• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to perform duties with a high degree of accuracy.
• Good interpersonal communication and organizational skills.

Education:

High school diploma or equivalent.

Schedule:

Monday – Friday

Hours flexible between 7:00 a.m. to 5:00 p.m.

We’re looking for experienced low-voltage structured wiring technicians, capable of performing installations and repairs across the greater Houston area.

Job Requirements for Low Voltage Installers:

• Install, retrofit and terminate CAT5, CAT6 AND RG6 cabling systems
• Install, program and troubleshooting alarm systems
• Install and service central vacuum systems
• Install and service basic audio systems
• Retrofit new wires
• Test all devices within the residence
• Train customers on products
• Maintain truck inventory
• Customer service to builders/homeowners
• Quality control inspections
• Assist contract crews on job sites

Job Qualifications:

• Excellent presentation and interpersonal skills
• Ability to climb into attics and lift 50 lbs
• Ability to work independently and under p
• Organizational skills and self-starter
• Clean driving record
• Clean background record
• Security License
• Fire Alarm License is a major PLUS!

Benefits:

• Competitive compensation package based on skill and experience.
• paid vacation
• sick leave
• medical
• dental
• vision
• short-term disability.
• Company sponsored life insurance and long-term disability.
• 401k and 401k company matching!

This is a commission only position.

Job Summary: This position is responsible for selling security service (agreements) to home owners. Once a homeowner is about to close on their house, the employee will schedule an appointment and meet with them in order to provide them with more services and to obtain an agreement for security monitoring. The employee is compensated based on the other products sold and agreements secured.

Responsibilities:

• Meet (and strive to exceed) sales goals each month. Each month you are required to:
  • Contact each lead.
  • Set the orientation appointments.
  • Sell security monitoring to the customers.
• Conduct sales appointments with customers:
  • Appointments are to be set before the customer closes on their new home or at the customer’s convenience. This may require some evening appointments and will require Saturday appointments.
  • The sales appointment includes the orientation of security system and selling security monitoring.
• Set appointments, maintain, update, and follow up with all leads, which are provided weekly. You are responsible for:
  • Contacting all current opportunities by email and a phone call each week.
  • Following up with customers by phone and email daily.
  • Daily update all contact information, appointments set with date and time, results of appointments, and any notes from contacts with customers.

• Work leads in your assigned territory including:
• Current Opportunity leads from your weekly lead report.
• Specs – Yard signs, checking each month for sold specs, meeting with any spec buyers.
• Office leads – Leads that call the office for monitoring are assigned by territory and require same follow up as Builder Leads.
• Security Activations:
  • Fill out all Security contract paperwork and turn in required paperwork to the office before the activation.
  • Schedule all activations with the office.
  • Turn in contract folders and commission sheets weekly.
• Build relationships with Sales Counselors and Construction Managers in your assigned territory including:
  • Checking in with them on a monthly basis.
  • Following up with customer information, closings, getting keys for homes if appointment is before customer closes, and other related activities.
• Attend weekly sales meetings and scheduled training sessions.
• Other duties as needed or directed. 

Experience and Skill Requirements:

• Outside sales experience preferred
• Consumer Market Sales Experience Preferred
• Extremely organized, highly motivated, and self-starter
• Ability to work independently, under pressure and offer strong collaboration and leadership skills within team settings
• Knowledge around Security/Alarm Systems (preferred).
• Ability to multitask.
• Outstanding presentation and interpersonal skills.
• Excellent verbal/written communication skills.
• Ability to balance the needs of the customer while maintaining company objectives.
• Ability to manage and develop strong relationships across multiple departments while focusing on teamwork. 

Education:

High school diploma or equivalent.

Schedule:

Flexible. Appointments are made as needed.